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The printed images are made to order on quality archival paper by expert printers, therefore this bespoke service may take a little longer than normal. We endeavour to dispatch your item within 14 days of your order being placed. 

 

Shipping costs are calculated at check-out.

 

Print Sales tax to customers outside the UK may be subject to international customs/import taxes ( including any EU import VAT) these are either calculated at the checkout and paid in advance or will need to be paid by the buyer to the countries authorities or delivery courier on receipt of the goods.

While we take great care in packaging your order, on rare occasions packages may become damaged in transit by outdide sources. Rest assured that if there should be any damage to the product in transit we would send a replacement, or a full refund if a replacement is not possible. We require you to contact us within 7 days of receipt of your product and provide us with information and images of the damaged product and parcel.

 

You will be expected to pay for the returned item and any refund of the postage will be at the discretion of Soulla Petrou Ltd. All items returned must be sent with tracking as no responsibility or refund will be available without it, if the item should become lost in the post.

 

Refunds will be made to the original charged account within 30 days of the returned goods.

 

Please note we do not offer refunds on prints or art purchased, unless the item is damaged in transit.